NDIS Referrals

Support for your loved one

Start your journey with us through NDIS referrals and connect your loved one with support that feels genuine, personal, and easy to access.

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How our NDIS referrals work

Our NDIS referrals process is simple, making it easy to connect someone you care about with the right support, at the right time.

A young woman with down syndrome is learning about her new job with her care provider

Frequently asked questions

Your questions about NDIS referrals, answered

We know that choosing support for someone you care about is a big decision. That’s why we’ve made the referral process clear, simple, and full of reassurance. Whether you’re a family member, friend, or healthcare professional, this section is here to help you feel confident about what happens when you refer to Disability Healing Services. Below are some of the most common questions we get about NDIS referrals, and how we make the process feel easy and personal.

What happens after I submit an NDIS referral?

Once we receive your referral, we’ll contact you to learn more about the person’s needs, preferences, and goals. From there, we develop a tailored plan and keep you informed every step of the way so nothing feels uncertain or rushed.

Yes, you can. Referrals are welcome from friends, family, or professionals. When we follow up, we’ll confirm the right permissions and ensure the person being referred is comfortable moving forward.

We offer personalised support across a range of areas like daily care, life skills, medication, and social participation. We focus on what matters most to the person, creating support that fits into their life, not the other way around.

We bring a mix of lived experience and professional care to everything we do. Each person is treated with warmth, respect, and the same level of care we’d expect for our own family members.

Absolutely. We stay in contact throughout the referral process, updating you as things progress so you’re always aware of what’s happening and what the next steps are.