About us

About Disability Healing Services

Disability Healing Services began from a place of lived experience. As social workers, counsellors, and parents to two boys with autism, we’ve spent years navigating the NDIS, asking the hard questions, and finding the best way forward. We understand the challenges that can come with finding the right support, because we’ve been there ourselves. That journey drives everything we do, from how we listen, to how we care, to the way we advocate for the people we support.

We’re not the type of team to rush in and take over. Our approach is calm, respectful, and built around real connection.

Whether it’s sharing a quiet chat, lending a hand with everyday tasks, or just showing up when it matters, we’re here to make things feel more manageable and less clinical. With us, support is something that blends into your life, not interrupts it. We want you to feel comfortable, relaxed, and genuinely understood.

Disability Healing Services

Guided by values you can see and feel

Our values aren’t just printed on a page, they shape how we show up every day. We believe in person centred care, dignity, choice, and creating a sense of belonging. These values guide every conversation we have, every plan we create, and every moment we spend with the people we support. We work with transparency and honesty, always striving to provide a service that feels consistent, thoughtful, and grounded in respect.

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Person centred support

We tailor every part of our support to suit the individual, putting their needs, goals, and preferences at the centre of everything we do.

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Creating family like environments

Our approach is warm, familiar, and welcoming, we build support around real connection, comfort, and care.

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Respect and dignity

We treat every person with the kindness and respect they deserve, always valuing their voice, identity, and personal space.

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Choice and control

We give people the freedom to make their own decisions, offering support that empowers rather than directs.

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Safety and wellbeing

We prioritise each person’s comfort, security, and overall wellbeing, creating a space where they feel safe and supported.

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Expertise and reliability

With years of experience and a steady hand, we provide support people can count on, consistently and confidently.

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Community inclusion

We help people feel part of their world, whether that’s through local outings, shared interests, or simply getting involved.

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Integrity and transparency

We’re open, honest, and clear in everything we do, no hidden agendas, just genuine care and clear communication.

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One step at a time

Walking beside you, not in front of you. The Disability Healing Services way

At Disability Healing Services, we know that everyone has different needs, routines, and goals, so the way we support you should reflect that. Whether it’s daily personal care, building confidence through life skills, or encouraging community involvement, we’re here to help in a way that feels right for you. It’s your journey, and we’re here to walk alongside you with steady support, real understanding, and care that grows with you.